Return and Refund Policy

Electronic Services or Products

Electronic services or products can’t be refunded.


Physical Products

Defective products can be returned to the address provided after the purchase and full refund will be issued within 30 days of receipt of returned goods. Defects caused after/during shipping are not covered by this policy,

To return:

  • Make contact within 3 days of receipt
  • Email or call +34 663 468 840
  • Include the order number in your communication
  • Clearly describe the defect (you may be asked for a photo)
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