If you purchased this course with support, you will have noticed that certain hours of access to your coach / assessor are included. What does this mean?
Your coach is teaching for a living, this means that he/she earns money with teaching people, if the coach will provide assistance to you outside of the included time, then he/she is losing money, please have an understanding for this, and keep this in mind when asking questions, first ask yourself “if I read the provided material again, will I find the answer?”, “if I do some research, will I be able to find the answer?”, “can I post this question in the Kettlebell group?” and if the answer is no, then contact your coach.
Things to keep in mind when contacting your coach or assessor:
Contact needs to be made via the appropriate channels which will have been provided to you, this means that finding out your coach’s telephone number and calling him/her up to have a chat about the course is not something we encourage, only make contact via telephone if you have been asked to do so. Appropriate channels are: