Frequently Asked Questions

  • Can I change my coach along the way?
    Even though it’s not recommended once you started the course, you can change your coach once.
  • Can I get a refund?
    Refunds can’t be provided after you have received access to the course material.
  • Where is the study material?
    The reading material is provided in several ways:

    • A downloadable ebook to study offline (same content as the online lessons)
    • Online lessons
    • Audio files within the online lessons
  • I have more questions?
    Please contact your assessor.
  • Can I post my questions online?
    Only if they’re not directly aimed at us, otherwise we always encourage interaction, and asking questions.